FAQs

Which payment methods do you offer? 
You can pay with American Express, Apple Pay, Google Pay, Maestro, Mastercard, PayPal, SOFORT by Klarna and VISA.

How much is the the shipping cost for my country?
We ship European wide and you get free shipping on all orders. No codes needed.

When will I receive my order?
After receipt of payment we process your order and usually send it out the same day. Delivery time depends on the country you are in. Within Germany it normally takes 1-3 business days. For every other country it probably take a little longer.

How can I return my order? 
Just contact us via the contact page and we will send you the the return label via e-mail.

I am not sure whether I am the body type for the fit!
Just try it out. If you are not satisfied you can return your order within 14 days and get your
full money back. For more information view the refund policy.

The article does not fit me, can I exchange it for a different size?
Sure you can! Just fill out the exchange form that has arrived with your order. Contact us via the contact page and we will send you the the return label via e-mail.

(If the new article you want is not available when your return arrives at our warehouse, we will refund you the appropriate amount of money.)

Do I need to register to place an order?
No, you can always order as a guest. That way you do not have to create an account.  

I could not find my questions in the FAQs?
Sorry we could not help you out with our FAQ section. In that case please contact us via the contact page. Let us know where we can help and improve.

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